Privacy Policy
Helius Network ("we," "us," or "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, mobile application, and associated services.
1. Information We Collect
We collect information you provide directly to us and information collected automatically when you use our services:
- Account Information: Name, email address, username, and password when you create an account.
- Profile Data: Bio, profile photo, interests, and any information you add to your public profile.
- Location Data: GPS coordinates used for our Proof-of-Life (PoL) verification system. This data is processed locally and only verified movement hashes are submitted to the blockchain — not your exact coordinates.
- Usage Data: Information about how you interact with the platform, including posts, messages, projects, and activity logs.
- Device Information: Device type, operating system, and unique device identifiers.
2. How We Use Your Information
- To provide, operate, and improve the Helius Network platform
- To process Proof-of-Life verification and distribute HLS token rewards
- To personalise your experience and deliver relevant content
- To communicate with you about updates, security alerts, and support
- To comply with legal obligations
3. End-to-End Encrypted Messaging
All private messages on the Helius Network platform are end-to-end encrypted. This means the content of your messages is encrypted on your device and can only be decrypted by the intended recipient. Helius Network does not have access to the content of your private communications.
4. Blockchain Data
When you participate in our Proof-of-Life rewards system, movement verification hashes and HLS token transactions are recorded on the Solana blockchain. This data is publicly visible on-chain by design. We never submit your precise GPS coordinates to the blockchain — only cryptographic proofs of movement.
5. Data Sharing
We do not sell your personal information. We may share data with:
- Service providers who assist us in operating the platform (under strict confidentiality agreements)
- Legal authorities when required by law or to protect the safety of our users
- Other Helius ecosystem platforms when you explicitly authorise integration
6. Data Retention
We retain your personal data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting us.
7. Security
We implement industry-standard security measures including TLS encryption in transit, AES-256 encryption at rest, two-factor authentication, and regular security audits. However, no system is 100% secure — we encourage you to use our security features including Face ID, App Lock, and Trusted Devices.
8. Your Rights
- Access and download your personal data
- Correct inaccurate information
- Request deletion of your account and data
- Opt out of non-essential communications
- Withdraw consent for optional data processing
9. Children's Privacy
Helius Network is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13.
10. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at: privacy@heliusnetwork.com
Helius Network Ltd, Anguilla, British West Indies.
Account Deletion
You have the right to request deletion of your Helius Network account and all associated personal data. To submit a deletion request, visit our Account Deletion page or email support@heliusnetwork.com. Requests are processed within 30 days.