Privacy Policy — Helius Network

1. Introduction

Welcome to The Helius Network (“we,” “our,” or “us”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.

2. Information We Collect

Personal Information

We collect information that you provide directly to us:

Account information (email address, username, password)
Profile information (bio, profile picture, emoji, cover color)
User-generated content (posts, comments, reactions, messages)
Impact tracking data (volunteer hours, donations, actions taken)

Automatically Collected Information

When you use our services, we may automatically collect:

Device information (device type, operating system, unique identifiers)
Usage data (features used, time spent, interaction patterns)
Log data (IP address, browser type, access times)

3. How We Use Your Information

We use your information to:

Provide, maintain, and improve our services
Create and manage your account
Enable social features (following, messaging, collaboration)
Track and display your social impact contributions
Send you notifications about activity on your account
Respond to your comments, questions, and requests
Detect, prevent, and address technical issues and fraudulent activity
Analyze usage patterns to improve user experience

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information:

With other users as part of the social features (profile, posts, messages)
With service providers who help us operate our platform
When required by law or to protect rights and safety
In connection with a business transaction (merger, acquisition, etc.)

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Your Data Rights

Depending on your location, you may have the following rights:

Access your personal data
Correct inaccurate data
Request deletion of your data
Object to processing of your data
Request data portability
Withdraw consent at any time

7. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your account at any time through Settings.

8. Children's Privacy

Our services are not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last Updated” date. Continued use of our services after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Email: privacy@heliusnetwork.com
Address: The Helius Network, London, United Kingdom